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Frequently Asked Questions (FAQs)
1. What products are available on only.net.in?
We offer a wide range of products including Fashion apparel, Books, Stationery items, and Grocery essentials. Our goal is to provide everyday shopping needs under one platform.
2. How can I place an order?
Simply browse products, add items to your cart, proceed to checkout, enter your delivery details, and complete payment using your preferred payment method.
3. What payment methods do you accept?
We accept:
All payments are processed through secure payment gateways.
4. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available in select locations. Availability will be shown during checkout.
5. How long does delivery take?
Orders are typically delivered within 3–7 business days, depending on your location and product availability.
6. How can I track my order?
Once your order is shipped, you will receive a tracking ID via email/SMS. You can use it to track your order status.
7. What is your return policy?
We offer easy returns on eligible products within a specified return period. Products must be unused and in original packaging. Please check the product page for return eligibility.
8. Are grocery products fresh and quality checked?
Yes, we ensure proper quality checks before dispatch. We work with trusted suppliers to maintain product standards.
9. Can I cancel my order?
Orders can be cancelled before they are shipped. Once shipped, cancellation may not be possible.
10. How can I contact customer support?
You can reach us through:
Our team is happy to assist you.
11. Do you offer bulk or wholesale purchases?
Yes, for bulk or institutional purchases, please contact our support team for special pricing.
12. Is my personal information safe?
Absolutely. We follow strict data security measures and do not share customer information with third parties without consent.